Terms of service

Terms of Service

Last Updated: August 29, 2026

Welcome to DesiPink.

These Terms of Service govern your use of the DesiPink website and your purchase of products from us. By accessing our website or placing an order, you agree to these terms.

1. About DesiPink

DesiPink is an online fashion store offering kurtis and other fashion products.

Brand Name: DesiPink
Legal Business Name: [LEGAL BUSINESS NAME]
Email: [EMAIL ADDRESS]
Phone/WhatsApp: [PHONE NUMBER]
Business Address: [FULL BUSINESS ADDRESS]

2. Use of Our Website

You agree to use the DesiPink website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Provide false or misleading information.
Attempt to gain unauthorised access to our website or systems.
Interfere with the operation or security of the website.
Copy or use our website content for commercial purposes without permission.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, colours, sizes and other product information displayed on our website are accurate.

However, minor differences may occur due to:

Lighting and photography conditions.
Individual screen and device settings.
Fabric characteristics.
Manufacturing variations.

Such minor variations do not necessarily indicate a defect.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order has been placed, DesiPink may contact you regarding the order and provide an appropriate resolution.

5. Pricing

All product prices are displayed on the website at the time of purchase.

Prices may change from time to time without prior notice.

If there is an obvious pricing or technical error on the website, DesiPink reserves the right to review the affected order and take appropriate action in accordance with applicable law.

6. Placing an Order

When you place an order, you agree to provide accurate and complete information, including your name, phone number, email address and delivery address.

DesiPink may contact you to verify your order, particularly for Cash on Delivery orders.

We reserve the right to cancel or decline an order where reasonably necessary, including in cases of suspected fraud, incorrect information, product unavailability or technical errors.

7. Payment

Payment methods available on the website will be displayed during checkout.

Payments may be processed through third-party payment gateways.

You agree to provide valid payment information and authorise the applicable payment provider to process your transaction.

8. Cash on Delivery

Where Cash on Delivery is available, customers are expected to accept the order when delivered.

Repeated refusal or non-acceptance of COD orders may result in COD being restricted or unavailable for future orders.

9. Shipping & Delivery

Orders are generally processed within 1–3 business days and delivered approximately 3–7 business days after shipment, subject to location and courier conditions.

Delivery timelines are estimates and may vary.

Please refer to our Shipping Policy for complete information.

10. Cancellation

Customers may request cancellation only before the order has been shipped.

Once an order has been shipped, cancellation is not available.

Please refer to our Cancellation Policy for complete information.

11. Returns, Replacements & Refunds

DesiPink does not accept ordinary product returns and does not offer refunds for normal size-related issues.

If a purchased product has a qualifying size issue, customers may request a replacement with another available size, subject to the conditions of our Return, Replacement & Refund Policy.

If DesiPink sends a wrong product/size or a product has a qualifying defect or damage, an appropriate remedy may be provided after verification.

Please refer to our Return, Replacement & Refund Policy for complete details.

12. Customer Responsibilities

Customers are responsible for:

Providing accurate delivery information.
Checking the size information before placing an order.
Being available to receive the shipment.
Taking reasonable care of products after delivery.
Following the applicable replacement procedure.

13. Intellectual Property

All content available on the DesiPink website, including but not limited to:

Brand name
Logo
Product photographs
Videos
Graphics
Product descriptions
Website design
Text and other materials

is owned by or licensed to DesiPink and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute or commercially use our content without prior written permission.

14. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics providers, advertising platforms and other service providers.

These third-party services may have their own terms and privacy policies.

DesiPink is not responsible for the independent policies or practices of third-party service providers.

15. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free or available at all times.

Temporary interruptions may occur due to maintenance, technical problems or circumstances outside our reasonable control.

16. Fraudulent or Suspicious Orders

DesiPink reserves the right to review, hold, restrict or cancel orders where there are reasonable grounds to suspect fraud, misuse, abuse of promotional offers or other unlawful activity.

Where appropriate, we may restrict future orders or payment methods associated with such activity.

17. Limitation of Liability

To the extent permitted by applicable law, DesiPink shall not be responsible for indirect or consequential losses arising from the use of our website, delays caused by third parties, courier disruptions or circumstances outside our reasonable control.

Nothing in these Terms is intended to exclude or restrict any consumer rights or remedies that cannot legally be excluded.

18. Force Majeure

DesiPink will not be responsible for delays or failure to perform its obligations where caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, government restrictions, strikes, transportation disruptions, technical failures, public emergencies or other unforeseen events.